Coronavirus information – Regular updates

Last updated: 3rd September 2020 at 08:20 (Last change on Thursday 3rd September)

In response to the global health emergency due to coronavirus COVID-19, we will be providing information regularly on this page regarding our upcoming events and normal running days.

Passenger trains are now operating again.

September passenger trains from Quorn & Woodhouse on 19th, 20th, 26th, and 27th September (pre-booking essential): [Event page]


 

Butler Henderson Café at Quorn and Ellis Tea Room at Rothley are now open daily 10am to 4pm

For details please see:
- Butler Henderson Café [Café page]
- Ellis Tea Room [Tea room page]

 

 


 

 

For customers who had booked in advance for services during this period...Thank you for your understanding.

We greatly appreciate your patience and understanding while the railway is temporarily closed. We have not yet been able to contact all customers who had booked in advance for services during this period, but please be assured that we will be happy to discuss options regarding your booking as soon as the situation allows. We look forward very much to welcoming you to the railway when the situation has improved.

Naturally we always wish to provide the best levels of service, but the current health emergency has required our offices to close temporarily in the interests of both staff and customers alike, and we genuinely appreciate your patience during these unprecedented times.

Unfortunately we are unable to accept telephone calls at present, but staff will be returning to the Booking Office very soon. Our telephone lines will remain closed initially while we attend to outstanding queries. We are very grateful for the patience our of customers during this period of temporary closure.

 

 


The latest advice

 

The latest advice from HM Government on how to avoid catching or spreading the coronavirus can be found at gov.uk/coronavirus

 


Daily image archive update.

During the crisis we have been publishing a series of archive images for your enjoyment, which will be updated daily:

View the daily image gallery.

 


 

 

Cafes and Shops

Butler Henderson Cafe at Quorn: Open daily from 10am to 4pm
Ellis Tea Room at Rothley: Open daily from 10am to 4pm

Loughborough station Gift Shop: Closed until further notice. 
Loughborough Emporium: Closed until further notice.

 

 


Dining trains

Including First Class Dining, Fish & Chips Trains, Afternoon Tea Trains etc:

Our First Class Dining trains will return on 19th September 2020. We are currently working to contact customers with existing bookings to offer to transfer their bookings to our restarted services, or defer until a later date.

We are working to restart our Fish & Chip Trains and Afternoon Tea services as soon as possible.

Please be assured that we will be happy to discuss options regarding bookings for services during this period of temporary closure. Options will include moving your booking to a date in the future to be agreed, and we look forward to adding new trains to our schedule when the railway reopens.

We have not been able to contact all customers who were booked in advance at the time of writing, but please be assured that we will be pleased to discuss your booking when the situation allows.

We thank you for your patience and understanding, and we look forward to welcoming you back to the railway when the situation has improved.

 


 

Forthcoming events and running days.

This calendar will be updated regularly.

 

September
Passenger trains are running every weekend in September.

A diesel railcar service is operating over the southern portion of our line and the Mountsorrel Branch at weekends from 5th to 13th September - Pre-booking is essential.

Passenger trains return to Quorn & Woodhouse at weekends from 19th September. Pre-booking is essential.

Railcar Running Days (5th, 6th, 12th, and 13th September)
[Event page]September Passenger trains from Quorn & Woodhouse (19th, 20th, 26th and 27th September)
[Event page]
Dining services First Class Dining services resume from 19th September for the Charnwood Forester, South Yorkshireman, and Elizabethan services.

Customers with existing bookings made for cancelled services are being contacted at present.

Afternoon Tea Trains and Fish & Chip Trains are currently suspended.

We are working to restart these services soon.
Please rest assured that we will be happy to transfer all existing bookings to future dates.

 

 

 

 

Our next running day





We're running passenger trains from Quorn & Woodhouse station every weekend in October (also including Sunday 1st November).
More information...

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